At MacLean Engineering, we’re not just building machines – we’re pioneering innovations, that redefine industry standards.
We are looking for a Product Manager – Telematics Automation and Controls who is passionate about pushing the boundaries of engineering and product excellence and wants to be at the forefront of technological advancements in the mining industry. We prioritize safety, integrity, and teamwork in everything we do by ensuring that every member of our team feels respected, heard, and inspired to excel. Join us in building a brighter future together at MacLean Engineering!
The Position:
The ideal candidate has had experience in the underground mining industry in technology projects from conception to implementation. The purpose of this role is to define & refine the telematics, automation and controls products that we offer or will be offering to our customers in the future and to provide clear user requirements that feed into design criteria, both from immediate customers and where future requirements will develop. The scope includes vehicle control, remote systems, progressive levels of automation, telematics and prototype vehicles. The candidate will be working with others within product management to define this, and with key customers to determine where the value is, both currently and into the future. This role will also be managing relationships with key technology partners.
Responsibilities and Duties:
Telematics:
- Collaborate with product and engineering teams to develop machine telemetry & telematics offerings tailored to the requirements of the customer, most notably mine planning operations and maintenance departments.
- Engage with mine sites to understand their telemetry needs and identify opportunities for innovative digital solutions.
- Monitor and analyze product performance data, customer feedback, and market trends to drive continuous improvement, innovation, and effective monetization of the product.
- Connect aftermarket sales with on-machine telemetry
- Review and revise the pricing model on telemetry products in a way that is more aligned with industry trends, customer expectations and MacLean requirements.
Automation and remote controls:
- Rationalize remote options, and ensure consistent application across product lines
- Gather user case scenarios including safety cases from customers & define that in a limited number of products.
- Give directions on tele-operated equipment and associated hardware selection
- Manage relationships with other OEMs for interoperable systems
- Roadmap autonomous features and their pathway to commercialization
Controls:
- Collaborate with product and engineering teams to develop and roll out new CANbus control systems appropriate to the application
- Ensure that savings that are envisioned with the new CANbus control systems are identified and realized
Common duties and responsibilities:
- Manage technology partnerships with key partners of MacLean. Those partnerships include other OEMs, technology providers and academia.
- Triage incoming requests and manage the backlog list of features and their completion urgency in conjunction with engineering
- Develop comprehensive product definitions, descriptions, requirements and roadmaps geared towards enhancing mine sites’ productivity, safety, and cost effectiveness through our technology products.
- Set direction and collaborate on supporting hardware developments and/or make/buy decisions
- Provide product demonstrations to potential customers.
- Stay current on industry developments, competitive offerings and issues affecting sales and customers. Attend industry conferences and visit key customer sites as required.
- Develop content for and collaborate in sales proposals & develop sales training material for sales personnel.
- Collaborate with others to develop training materials for field service and capital build support on these new systems
- Participate actively in complex, multi-year mining equipment sales.
- Travel from time to time, both domestic and internationally, is a requirement of this position.
- Take responsibility for personal development and enhancement of skills
- Ability to travel 25-50%
Qualifications:
The ideal candidate will possess strong communication skills, leadership abilities, and problem-solving capabilities. They will demonstrate organizational skills, discipline, an aptitude for proactive learning, and a positive attitude. Additionally, they should meet the following qualifications:
- Post secondary education, preferably in a relevant engineering discipline.
- Additional education in business is considered an asset
- Minimum 10 years of experience in technology projects in underground or open pit mine operations, from conception & business case development to implementation & evaluation.
- Prior exposure to business management tools such as D365, PowerBI, DevOps/Jira and ProjectOps is considered an asset
- Prior exposure to software used in the mining industry is required. That software could include mine planning & scheduling systems, ERPs, data historians and remote & automation software.
- Required prior exposure to underground mining equipment / environment
- High level of computer literacy and proficiency with MS Office
- High level of professionalism, honesty, and integrity
- Excellent written and verbal communication skills, need to be able to positively represent MacLean when talking to customers, when presenting at conferences and when participating in panel discussions.
- Excellent listening skills
- Bilingualism or multilingualism is an asset (French and/or Spanish are desirable)
- The successful candidate must possess a valid driver’s license and passport
We offer competitive wages and benefits including:
- 3 weeks’ vacation annually
- Paid sick and family emergency time
- Free coffee!
- Flexible Group benefits Package (Once probationary period is completed)
- Employee and family assistance program
- Voluntary DPSP (Deferred Profit-Sharing Plan) and GRRSP (Group Registered Retirement Savings Plan) (Once probationary period is completed)
- Annual Employee Bonus
- $250 annual safety shoe allowance
- $200 bi-annual prescription safety glasses allowance
- Employee appreciation days, raffles/draws, BBQ’s and much more
Closing: Inspired by over 50 years of pioneering excellence, MacLean Engineering continues to lead the way in underground mining equipment solutions. Rooted in our founder’s unwavering commitment to safety, productivity, and enduring quality, we are driven by innovation and expansion. With facilities strategically located across Ontario in Collingwood, Owen Sound, Barrie, and Sudbury, and across the globe in Mexico, South Africa, and Australia, our dedicated workforce of skilled tradespeople collaborates in a safety-centric environment to deliver superior components and equipment to the underground mining, municipal, environmental, and industrial sectors. Join us at MacLean Engineering and be part of a legacy built on innovation, quality, and lasting impact
This position will be located in our Sudbury, Barrie, Collingwood, or Kitchener Ontario offices.
If you are interested in being a part of an established and growing Canadian Company, we want to hear from you!
We thank all applicants in advance for their application and interest in MacLean Engineering & Marketing Co Limited. However, only those candidates selected for an interview will be contacted.
Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position.
MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).
MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
To apply for this job email your details to skhan@macleanengineering.com.
