Field Service Technician – Surface Mining Equipment

  • Anywhere

MacLean specializes in mobile equipment solutions based on underground mining experience, unit-of-one manufacturing expertise, and worldwide customer service and support. Our surface mining equipment is going through rapid growth, and we are expanding our footprint in Australia. Our equipment is state of the art with new technology that focuses on the environment and operator safety. We have been innovating for mining equipment safety and productivity for over 50 years, supporting customers worldwide with branches across Canada, the United States, Mexico, Peru, South Africa, and Australia.

As we continue to expand our product range and geographic footprint, we remain privately owned and consistently focused on the Company’s founder’s original engineered design imperatives – safety, productivity, and enduring quality. MacLean Engineering has four manufacturing facilities located in Collingwood, Owen Sound, Barrie, and Mexico. Our workforce is comprised of various skilled trades working together in a safety and quality-oriented environment to produce components and equipment for the underground and surface mining industry, as well as the municipal, environmental, and industrial sectors.

MacLean’s investment in technology expertise and infrastructure is aligned with the company’s long-term industry changes in the areas of cleaner, smarter underground and surface mining. This means removing diesel fine particulate from the underground environment, harnessing the potential of digitalizing the underground environment, and introducing increasing levels of autonomous operations to support safer, lower cost, and more efficient operations.

We are a family-owned business with a strong focus on customer support.

About the Role:

MacLean is seeking a Field Service Technician – Surface Mining Equipment to support the growing fleet of MacLean Mining Equipment in Australasia. The position is based out of the West Australian branch located in the Perth suburb of Wangara. This is a great opportunity to develop your skills in our new range of surface Battery Electric Equipment (BEV). We are looking for a person with an electrical or mechanical background with a strong focus on the opportunity to upskill. We need a proactive person who enjoys a challenge. The role has a strong focus on mechanical support but will have training and development in electrical integration, fault finding, and diagnostics. The training for the position will require traveling to Canada to be part of the team building a machine and getting hands-on training and experience.

**Please take note the position is not FIFO but frequent travelling will be required**

Duties and Responsibilities:

  • Fault finding and diagnostics
  • Provide expert and disciplined analysis of structural, mechanical, electrical, or hydraulic systems
  • Teardown, re-assemble, commission/ test, and trouble-shoot Maclean equipment at customer sites or facilities, as required
  • Execute timely planned work tasks as directed by the immediate Supervisor
  • Assist the Product Support Supervisor with the preparation of technical reports, presentations, repair cost estimates, audits of Customer equipment, etc.
  • Develop professional working relationships with key Customer personnel, and communicate any customer organizational or policy change to the Product Support Supervisor
  • Identify potential business (i.e. sales) opportunities, and communicate to the appropriate team (i.e. Sales, Engineering)

You will possess:

  • Heavy-duty Diesel experience preferred
  • Auto Electrical or Electrical preferred
  • Competency in Microsoft Office applications
  • A current driver’s license
  • Carrying out maintenance, rebuilds, and breakdown repairs as required
  • Fault finding, repairing, and/or replacing components as required
  • Maintain plant and equipment, ensuring compliance with regulations, OEM, and site requirements.
  • Accurately complete all required daily activity and safety reporting as directed
  • Travel to and from customers’ remote sites
  • Strong knowledge of electrical and hydraulics and fault-finding
  • Self-motivated and able to work unsupervised
  • Current First Aid & CPR certificate preferred
  • National Police clearance within the last 6 months
  • Current Passport
  • Dedication to safe work practices
  • Willing to work overtime, off-shift, and weekends (i.e. respond to after-hour customer calls) if and when required
  • Willing and able to travel domestically and/or internationally for extended durations if required (a valid passport will eventually be required)

What’s on Offer?

  • Permanent position
  • Ethical company with strong people-first values
  • Excellent working conditions + ongoing training and development
  • Competitive hourly rate with annual leave, sick leave, and annual bonus
  • Accommodation and meal allowances when traveling for work

About Us:

The MacLean Way

Equipping the mining world with innovative mobile equipment solutions is what we do at MacLean, but more importantly is the why.    We aspire to be best-in-class leaders in the design, manufacturing, and support of engineered solutions that make mining safer, greener, and more productive.

This brand promise is inextricably linked to our people.

We are a global, family-owned company where we treat each other, our customers, and our host communities as if they were family.  This is our competitive differentiator across the board when it comes to employee development, customer relationships, and business results.

Our production facilities and branch footprint on four continents and market reach into six continents is in keeping with the scope of our ambition to develop paradigm-changing, tech-enabled mining vehicles the world over.  This transformative vision requires a wide range of talent working together across the company’s manufacturing, engineering, product management, marketing, sales, aftermarket support, finance, and human resource functions.

We are building a diverse, top-performing employee base by hiring entrepreneurial, creative, hardworking, ethical, and safety focused candidates who want to make a lasting difference and build a career doing it.

If this sounds like you, dive in and join the MacLean innovation wave!

To apply for this job email your details to skhan@macleanengineering.com.

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